The VICTORY® Program offers a variety of services to patients. Some services are available to everyone enrolled in the VICTORY® Program and some are specific to the drug you are taking.
All patients
Reimbursement services that are available to all patients enrolled in the VICTORY® Program include:
- Assistance navigating all possible coverage options through public and/or private payers.
- Management of any appeals required following denied coverage requests.
- Assessment for co-pay support where permitted.
The VICTORY® Reimbursement Specialists are available Monday to Friday, from 8:00 a.m. to 8:00 p.m. EST.
Additional services available to patients prescribed the following medications
- Private infusion support offered for private insurance and cash-paying patients only
- Hassle-free drug delivery directly to the infusion clinic to maximize convenience and eliminate the need for patients to transport medication
- Private infusion support offered for private insurance and cash-paying patients only
- Hassle-free drug delivery directly to the infusion clinic to maximize convenience and eliminate the need for patients to transport medication
- Reimbursement for purchase of a prescribed blood pressure monitor not covered by provincial insurance (up to $75)
- Transportation and/or lodging services
- Travel allowance: Eligible patients can receive up to $200 per cycle (1 month of treatment) in travel allowance (e.g. taxi, rideshare service, gas, parking)
- Lodging allowance: Patients must live ≥ 100 km from where they receive KYPROLIS® infusion to qualify. Eligible patients can receive up to $200 per cycle (1 month of treatment) in lodging allowance. Accommodation eligibility criteria apply.
- Patient must submit receipts to Victory® through fax or email for transportation or lodging reimbursement.
- Dispensing and delivery of medication, where necessary
- Private infusion support offered for private insurance and cash-paying patients only
- Hassle-free drug delivery directly to the infusion clinic to maximize convenience and eliminate the need for patients to transport medication
- Virtual self-injection training through online video conferences
- Dispensing and delivery of drug to the patient’s home (where possible)
- Clinical support when necessary
- In-clinic Nplate® administration by a healthcare professional
- In-home administration by a healthcare professional on a case-by-case basis
- Dispensing and delivery of drug to either the clinic or the patient’s home (where possible)
- Private infusion support offered for private insurance and cash-paying patients only
- Hassle-free drug delivery directly to the infusion clinic to maximize convenience and eliminate the need for patients to transport medication
- Skin care support services
- Possible to submit receipts for reimbursement of eligible skin care products* used to help manage some of the skin reactions patients may experience while on Vectibix®
- Reimbursement for both over-the-counter and prescription skin care products (up to a maximum of $150 per month) if product is not covered by provincial plans
- Potential coverage of dispensing and pharmacy compounding fees not covered by provincial plans (up to a maximum of $50 total per prescription renewal)
- Skin care sample kit that includes various products to help patients manage some of the skin reactions they may experience while on Vectibix®
- Virtual self-injection training over the phone or through online video conferences by INVIVA registered nurses
- In-clinic and home injection administration and training
- Innomar clinics open and can accommodate visits
- Home injection services available on a case-by-case basis
- Patients can receive in-clinic training for self-injection through Innomar clinics
- Self-injection training video
- Available to patients at www.amgen.ca/en-ca/products. Please note that the product DIN is required to view the video
- Monthly reminder phone calls for injections
- Patients can sign up for this during initial nurse consultation and discontinue at any time; calls made four days before the next scheduled injection
- Assistance navigating all possible coverage options through public and/or private payers, including support with appeals
- Financial assistance
- Patients receiving administration of XGEVA® at their pharmacy may be eligible for up to $20 reimbursement of the administration fee
- Co-pay support available for insured patients
- Cost-sharing support available for uninsured patients
*Exact items may vary. Amgen maintains a list of approved products; only products on this list are eligible for reimbursement.